Why Governance is good

Governance as a service — governance so good, people prefer to use it

At HackIT we’ve been thinking about how we run ourselves, and our work. I’ve been looking at what we need to do next to iterate our approach to governance. Our HackIT manifesto already sets out our key principles — and there’s been lots of work done to remove some tortuous processes that weren’t working for us.

Why is governance important to us?

Governance helps us maximise the flow of valuable work. That’s basically its purpose — with three main functions:

  • Coordinate what we’re doing and stop doing stuff, so we can go faster
  • Focus our people and money, so we can deliver what matters
  • Answer the question “How’s it going?”

Principles

We’ve got some governance principles to help us get this right:

  • Work in the open by default — because that enables us to reduce formal governance
  • Most decisions should be made at team level — that’s where the best information is
  • When a decision impacts more than one team — teams are responsible for discussing and agreeing what to do between them
  • Where a decision impacts us all — we need to discuss that more formally at a senior level
  • Clear protocols and guidance help us so we avoid overwriting each other’s decisions.
  • Using the updated Pipeline tool that went live this week to openly show the flow of our work
  • Running 5 service assessments, learning from doing these so that we know what our change process (production into live support) might look like in the future
  • Carrying out a discovery phase on a next iteration of our Hackney Agile Lifecycle to support our understanding of and narrative about our governance approach
  • Building a strategic procurement plan using data and insight from our contracts register

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Cate McLaurin

Cate McLaurin

Director @PublicDigitalHQ. @madebycatem. alumni @IIPP_UCL MPA graduate. Views are my own. Interested in change, innovation, leadership and digital